Returns Policy Last updated: 9th August 2024
Returns & Damages in Transit Policy
Return transport is at the customers expense. Refunds and/or credit notes will be issued for merchandise returned in saleable condition and in unopened, original packaging within 30 days. We cannot accept returns for refunds, exchanges or gift vouchers without proof of purchase. All goods are inspected prior to shipping; damage in transit is the responsibility of the carrier. If you notice damage to the packaging, either refuse delivery or note this on the delivery receipt, save all packaging materials and damaged products. Contact us immediately and we will file a claim on your behalf and replace or issue a credit note for damaged goods. For returns by post the sender is liable for the postage charges and the risk of damage to the goods, for which no refund will be given if they are received broken or damaged or unsaleable.
Please unpack your order upon reciept and inform us of any issues within 2 working days. Claims for damaged or missing goods must be notified within 24 hours of delivery. We will not accept liability for goods claimed for after this period.
Should you wish to return an order which qualified for free delivery, we reserve the right to deduct the delivery and any returns cost incurred by us from any refund given. If goods are returned by refusing delivery we reserve the right to deduct returns costs incurred by us from any refund given, unless the goods are damaged upon arrival.
Contact Us
If you have any questions about this Returns Policy, You can contact us
Returns & Damages in Transit Policy
Return transport is at the customers expense. Refunds and/or credit notes will be issued for merchandise returned in saleable condition and in unopened, original packaging within 30 days. We cannot accept returns for refunds, exchanges or gift vouchers without proof of purchase. All goods are inspected prior to shipping; damage in transit is the responsibility of the carrier. If you notice damage to the packaging, either refuse delivery or note this on the delivery receipt, save all packaging materials and damaged products. Contact us immediately and we will file a claim on your behalf and replace or issue a credit note for damaged goods. For returns by post the sender is liable for the postage charges and the risk of damage to the goods, for which no refund will be given if they are received broken or damaged or unsaleable.
Please unpack your order upon reciept and inform us of any issues within 2 working days. Claims for damaged or missing goods must be notified within 24 hours of delivery. We will not accept liability for goods claimed for after this period.
Should you wish to return an order which qualified for free delivery, we reserve the right to deduct the delivery and any returns cost incurred by us from any refund given. If goods are returned by refusing delivery we reserve the right to deduct returns costs incurred by us from any refund given, unless the goods are damaged upon arrival.
Contact Us
If you have any questions about this Returns Policy, You can contact us
